What type of personal information does Herbalife collect?

We collect the following types of personal information:
• Contact information, such as your name, telephone number, and postal and email addresses;
• User-generated content related to product preferences, comments, questions and answers;
• If you are a member, we will also collect your company name (if any), country, work location, billing and payment information, and other information necessary to establish your Herbalife membership and provide you with information about our products and services;
• The rest of the information that you decide to provide, both through our contact function and through other forms available on our Sites.

Although the personal information you choose to provide to us is voluntary, certain personal information may be required to supply the relevant product or service to you. If you choose not to provide the necessary information, this may affect my ability to provide you with certain products or services.

Additionally, personal information that you directly provide to us will be identifiable from the context in which you provide it. For example, when you fill out a form to request information about Herbalife products or Herbalife membership, or to contact a member or participate in a challenge or sweepstakes, you will need to provide your name, contact details and any other information requested in the formula. Thus, you may voluntarily provide information about your health and well-being, including physical characteristics or descriptions, and other data related to your body, diet, activities or physiology, in response to a well-being profile questionnaire. On those occasions, we may provide you with additional information and choices about our intended use of your personal information, if necessary. If you register for a feature of our Sites, you will provide your name and contact information and any other information necessary to access the feature. Each form on our Sites varies depending on the information required and collected. The required information is indicated with an asterisk (*) on the form. You may choose to provide additional information within non-required fields. We also collect information about your communications preferences, such as whether or not you wish to receive marketing-type communications in electronic format.

For registered members, Herbalife collects information about the products you purchase online, volume and sales statistics, member commissions, bonuses or discounts, level, event attendance, banking information whenever necessary to comply with legal provisions related to tax and accounting, and information voluntarily uploaded by members to the Sites, such as their leads and marketing efforts.

We may receive additional information about you from public and commercially available sources and from other third parties. If you access third-party services, such as Facebook, Google or Twitter through the Sites, to log in to the Sites or to share information about your experience on the Sites with others, we will collect information from these third-party services.

Some content or functionality on the Sites is provided by third parties, such as Facebook and Twitter plugins. These third parties receive certain information about your use of our website, including through the use of cookies and similar technologies (see the cookies section below). Please check the websites of these third parties to learn how they use your information.

Information collected by automated means
You can visit the Sites without telling us who you are. However, we will collect technical information through the Sites, such as your device’s IP address, unique device identifier, web browser characteristics, device characteristics, operating system, language preferences, referring URLs, data of clickstream and dates and times of website visits. We collect this information in order to establish a connection and display our Sites, understand your path through the Sites, and record the options you have chosen to select. The information collected will not directly identify you but may be useful for marketing purposes and to improve the services we offer.

Interest-based advertising
On our Site, we obtain information about your online activities in order to provide you with advertising about products and services that may be tailored to your interests.